Welcome to Our Documentation Centre
This page provides access to technical documentation and resources for Rainwater Doctor products and services. Whether you are a homeowner researching options, an installer looking for technical specifications, or a facilities manager seeking compliance information, you will find the resources you need here.
Our documentation is organised into several categories covering different aspects of rainwater harvesting and water management systems. We regularly update these resources to reflect the latest product developments, regulatory changes, and best practices in the industry.
Product Specifications
Detailed product specifications are available for all Rainwater Doctor system components, including tanks, pumps, filtration units, UV treatment systems, and monitoring equipment. These specifications provide technical data including dimensions, materials, performance characteristics, and installation requirements.
Tank specifications include capacity, dimensions, material specifications, weight empty and full, inlet and outlet positions, and access opening sizes. Underground tank specifications also include load ratings for different installation depths and cover load classifications. Above-ground tank specifications include UV resistance ratings, colour options, and connection points.
Pump specifications cover flow rate, head height, power consumption, voltage requirements, inlet and outlet connection sizes, and control system compatibility. We specify pumps from leading manufacturers, with full technical data available for each model. Our pump selection guide helps you choose the right pump for your system based on required flow rate and delivery head.
Filtration specifications detail mesh sizes, flow capacities, and maintenance requirements for each filtration stage in our systems. This includes pre-tank leaf and debris filters, calmed inlet filters, and fine filtration for internal supply. UV treatment system specifications include flow rate capacity, UV dose, lamp life, and power consumption.
Installation Guides
Our installation guides provide comprehensive instructions for Rainwater Doctor system installation. These guides are intended for use by our certified installation partners and experienced plumbing professionals. Each guide covers site preparation, tank installation, pipework connection, electrical integration, and system commissioning procedures.
The general installation guide covers common installation scenarios and provides best practice guidance applicable to most installations. Topics include excavation safety, tank bedding and backfilling, pipework insulation requirements, electrical safety, and pressure testing procedures. The guide also includes checklists for pre-installation preparation and post-installation verification.
Property-specific installation supplements provide additional guidance for particular installation scenarios, including retrofit installations in existing properties, new build installations, commercial and industrial installations, and heritage property installations. Each supplement addresses the specific challenges and requirements of the installation type.
Compliance and Regulations
Rainwater harvesting installations in the UK must comply with various regulations and standards. Our compliance documentation provides guidance on meeting these requirements, covering the Water Supply (Water Fittings) Regulations, Building Regulations, and relevant British Standards.
The Water Supply (Water Fittings) Regulations are the primary legislation governing rainwater harvesting installations. These regulations require that rainwater systems are installed with appropriate backflow prevention to protect the mains water supply from contamination. Our compliance guide explains the requirements for different installation types and specifies the appropriate backflow prevention devices for each application.
Building Regulations Part G covers sanitation, hot water safety, and water efficiency. Rainwater harvesting installations can contribute to meeting water efficiency targets specified in Part G. Our documentation explains how to calculate water efficiency credits for rainwater harvesting and provides template calculations for Building Regulations submissions.
British Standard BS 8515:2009 Rainwater Harvesting Systems provides the code of practice for system design, installation, and maintenance. Our systems are designed and installed in accordance with this standard, and our documentation explains how each element of our systems meets the relevant requirements.
Maintenance Documentation
Regular maintenance is essential for ensuring the long-term performance and reliability of rainwater harvesting systems. Our maintenance documentation provides detailed instructions for all routine maintenance tasks, including filter cleaning, pump inspection, tank inspection, UV lamp replacement, and control system checks.
We provide maintenance schedules tailored to different system types and usage levels, with recommended inspection intervals and procedures. Our maintenance log templates help property owners and maintenance providers track service history and identify potential issues before they affect system performance.
Troubleshooting guides cover common issues including reduced flow rate, unusual noises from pumps, water quality concerns, and control system error codes. Each troubleshooting guide provides step-by-step diagnostic procedures and solutions for identified problems.
Smart System Documentation
Our smart monitoring and control systems come with comprehensive user documentation covering system setup, daily operation, and advanced features. The user guide explains how to access and navigate the dashboard, interpret system data, configure alerts, and manage system settings.
API documentation is available for clients who want to integrate rainwater harvesting system data with their existing building management or facilities management platforms. Our RESTful API provides access to real-time and historical data on water levels, consumption, system status, and alerts.
Warranty Information
All Rainwater Doctor systems are covered by comprehensive warranties that protect your investment. Warranty documentation explains the terms and conditions of coverage, the claims process, and the responsibilities of the system owner in maintaining warranty validity. Standard warranties cover tanks for 25 years, pumps and mechanical components for 5 years, and electrical components for 2 years.
Contact for Documentation
If you cannot find the documentation you need on this page, please contact our technical support team. We maintain an extensive library of technical resources and can provide documentation for specific products, installation scenarios, or compliance requirements. Our team is available to answer technical questions and provide additional support as needed.